Tesla owners are complaining that they were locked out of their cars and left 'stranded' after the app stopped working

FILE PHOTO - SpaceX owner and Tesla CEO Elon Musk speaks during a conversation with legendary game designer Todd Howard (not pictured) at the E3 gaming convention in Los Angeles, California, U.S., June 13, 2019.  REUTERS/Mike Blake

  • Tesla owners are complaining on Twitter that they were locked out of their cars and left stranded after its app stopped working.
  • One of Tesla’s selling features is that you can use the app to unlock your car, you don’t need to travel with the key. However, if you don’t have the key card or key fob and you’re logged out of the app, you have to wait.
  • Some drivers tweeted screenshots of the app, which showed a warning message that said: “Temporary Maintenance. Please try again later.”
  • A spokesperson for Tesla did not immediately respond to Business Insider’s request for comment.
  • Visit Business Insider’s homepage for more stories.

Several Tesla owners were locked out of their cars in the past 12 hours and left stranded after the app stopped working.

The panicked drivers took to Twitter to complain and tweeted at Tesla and Elon Musk to ask what is going on:

Some drivers tweeted screenshots of the app, which showed a warning message that said: “Temporary Maintenance. Please try again later.”

 

A spokesperson for Tesla did not immediately respond to Business Insider’s request for comment. Several Tesla owners have since written on Twitter that the app is now back up and running for them.

One of Tesla’s selling features is that you can use the app to unlock your car and you don’t need to travel with the key. But if you don’t have the key card or key fob and you’re logged out of the app, you have to wait.

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