GIGABYTE technology Ltd, a leading manufacturer of motherboards and graphics cards, today announced its 2015 plan to embark on a strategy to strengthen ties with its channel partners operating in the PC DIY market.
The plan involves setting up an exclusive, world-class, post-sales service network across India. In addition to its recently established state-of-the-art service centers, in the heart of IT markets, in both Mumbai and New Delhi, new centers will be opened in additional major cities including Kolkata and Chennai. These will be in addition to the existing ones in Kochi and Ahmedabad. The centers will operate as service hubs for their respective zones.
“Today, we are clearly seeing a virant and emerging DIY market in India, especially in Tier 2 and Tier 3 cities, where the number of knowledgeable, tech-savvy users continues to grow at a rapid pace,” commented Sunil Grewal, Director – Sales & MarCom, GIGABYTE Technology. “In order to deliver the best possible products and services to cater to this new group of customers, GIGABYTE is providing its partners with the support and tools necessary to meet the needs of this growing user segment.”
The centers will be equipped with the latest in repair machines and software systems, to facilitate elaborate testing and troubleshooting. They will also be manned by experienced, skilled engineers, capable of providing motherboard repairs even up to Level 4, and delivering proactive onsite support, and user training.
GIGABYTE is also launching it’s DIY BRIX PC kit in India in March; a miniaturised desktop that can serve as a discreet multimedia hub or low-power family PC.