AT&T is laying off thousands of workers and shutting down at least 250 stores (T)



  • AT&T is cutting 3,400 jobs and shutting down more than 250 stores, a union representing the company’s workers said on Tuesday.
  • The job cuts are part of the economic effect of the coronavirus pandemic and the carrier’s efforts to focus on growth areas, AT&T said.
  • The layoffs come during a period of change for AT&T as chief operating officer John Stankey prepares to take over as CEO in July. 
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Wireless carrier AT&T is cutting 3,400 jobs and shutting down 250 stores over the next few weeks, according to a statement from the Communications Workers of America, a union representing AT&T workers.

The AT&T Mobility and Cricket Wireless retail closures will impact 1,300 jobs, while the other layoffs are said to be impacting technical and clerical workers.

AT&T says the job cuts are part of the company’s effort to focus on growth areas and address lower customer demand for some legacy products.

The “economic impact and changed customer behaviors” resulting from the COVID-19 pandemic were also drivers behind the telecom giant’s decision, AT&T said in a statement to Business Insider. The carrier also says it’s eliminating more non-payroll workers, many of which are based outside of the United States, than it is managers or union-represented employees.

“As a result, there will be targeted, but sizable reductions in our workforce across executives, managers and union-represented employees, consistent with our previously announced transformation initiative,” AT&T said. 

The layoffs come amid a period of change for AT&T and the wireless industry overall. AT&T announced in April that Randall Stephenson will step down as CEO to be replaced by John Stankey, the company’s president and chief operating officer, who takes over starting July 1. Stephenson will still serve as executive chairman of the board of directors until January 2021. 

Stankey also described cost-cutting initiatives that include “headcount rationalization” when speaking at a Morgan Stanley conference in March, as Ars Technica reported at the time. 

“Reducing our workforce is a difficult decision that we don’t take lightly,” AT&T said. “For employees who are leaving as part of these changes, we’re offering severance pay and company-provided healthcare coverage for up to 6 months for eligible employees.”

When it comes to store closures, the carrier says the pandemic has accelerated its existing plans to close some retail locations as customer shopping habits shift to online. Most of the retail employees impacted by the layoffs will receive an offer for another position within the company, AT&T says.

The company added that those who volunteer to leave, don’t qualify for other positions within the company, or decline another job within the firm will leave and receive severance pay.

The job cuts are coming as the coronavirus pandemic has battered the economy, resulting in 2.3 million permanent job losers as of last month, according to the most recent jobs report from the Bureau of Labor Statistics. Still, the unemployment rate declined to 13.3% in May compared with 14.7% in April, which was the highest rate since the Great Depression of the 1930s, suggesting the worst impacts of the pandemic may be over.

“AT&T could help lead the country toward recovery by partnering with its workforce to build next generation networks,” Chris Shelton, president of the Communications Workers of America, said in a press release. “Instead the company is adding to the pain of the recession already underway.”

SEE ALSO: Major tech companies are letting their employees work from home. But Apple thinks different.

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