How to return or exchange a book on Audible in 5 simple steps



  • You can return or exchange a book on Audible within 365 days of purchasing it.
  • If you want to exchange, rather than simply return, your audiobook, you’d have to be an active Audible member.
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For those who are new to audiobooks, the idea of spending money on a book, based on a short clip, can feel like a bit of a gamble. What if you don’t like the narrator’s stylistic choice that comes in a quarter of the way into the book? What if the plot takes a turn you simply don’t enjoy?

If you have Audible, you can actually return your unwanted audiobooks, and the funds would be refunded using the same method you used for purchasing. If you’re an active member, you can choose to exchange it for a new audiobook.

Here’s how to return or exchange a book on Audible. 

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How to return or exchange a book on Audible

1. Go to on your PC or Mac and log into your account, if necessary.

2. Hover over “Hi, [your name]!,” located at the top of the screen, then select “Account Details” (you may be required to sign in again, to confirm your identity).

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3. Select “Purchase History” in the left sidebar.

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4. Click “Return” or “Exchange” next to the audiobook you no longer want.

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5. Select the reason you wish to return or exchange your audiobook, then click “Return” or “Exchange” to confirm your decision.

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If you see the message “Not eligible for self-service exchange,” don’t worry: You may still be able to return or exchange it. You could simply have maxed out the number of those allowed through the online tool. In that case, you’d have to contact Audible for assistance.


Related coverage from How To Do Everything: Tech:

  • How to buy Audible books using Amazon or the Audible app

  • How to play Audible books on your Alexa-enabled smart speaker

  • How to cancel your Audible subscription on an iPhone

  • How to find, listen to, and delete podcasts on your Mac using the new Podcasts app

  • How to delete podcasts from your iPhone after downloading them in the Podcasts app

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