Home / Tech / Amazon's Prime Video app disappeared from the Apple App Store for several hours

Amazon's Prime Video app disappeared from the Apple App Store for several hours

Apple TV app (2019)

  • Prime Video, Amazon’s streaming app, disappeared from the App Store on Apple devices for several hours on Friday.
  • Users on Twitter reported the missing app. The app was back later on Friday.
  • It wasn’t immediately clear what happened, though a media report ascribed it to a bug.
  • Visit Business Insider’s homepage for more stories.

On Friday, some owners of Apple devices tweeted that they could no longer access Prime Video in Apple’s app store. Prime Video is Amazon’s video streaming services. Tweets from various users flagged the issue, and asked Amazon and Apple for support. 

Several hours after reports of its disappearance, the app was back in Apple’s app store, according to Variety.


Screengrabs of this issue included “The developer has removed this app from the App Store,” Gizmodo reported.

Although the app was gone from the App Store, it appeared to work fine on devices where it was already installed.

Recode’s Peter Kafka reported that the app should return soon, citing a source familiar with the situation. Kafka’s source said “it’s related to a bug in Amazon’s app that Amazon is working to fix.” We don’t know when the app will return to Apple devices.

Apple did not respond to a request for comment.

SEE ALSO: Amazon charges sellers as much as $5,000 a month for customer service if they want a guarantee that they’ll be able to talk to a real person

Join the conversation about this story »

NOW WATCH: Amazon is reportedly seeking a new space in New York City. Here’s why the giant canceled its HQ2 plans 5 months ago.