Samsung Galaxy S7 Active isn’t waterproof, say consumer reports

Samsung touts their entire Galaxy S7 line as durable and waterproof but, according to recent consumer reports, the Samsung Galaxy S7 Active fails the water-resistance test.

According to the report, technicians placed a Galaxy S7 Active in a water tank pressurised to 2.12 pounds-per-square-inch, the equivalent of just under five feet of water, and set a timer for 30 minutes. When the phone was removed, the screen was obscured by green lines, and tiny bubbles were visible in the lenses of the front- and rear-facing cameras. The touchscreen wasn’t responsive.

For a second test, another Galaxy S7 Active was submerged in water. The smartphone failed once again. The report adds that after the phone was removed from the tank, the screen cycled on and off every few seconds, and moisture could be seen in the front and back camera lenses. Water was also spotted in the slot holding the SIM card.

Samsung claims it has received “very few complaints” about this issue, and that in all cases, the phones were covered under warranty. Apparently, the Galaxy S7 Active was the only model to fail the water resistance test while the other two versions, Galaxy S7 and Galaxy S7 Edge passed respectively.

Posted by on July 10, 2016. Filed under Technology. You can follow any responses to this entry through the RSS 2.0. Both comments and pings are currently closed.